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For access related issues please contact your organization's User Account Manager (UAM).
For CIS, ARREC or RRISA Related issues please contact the LTC Homes Support Line at 1-866-414-0013 or commentsLTCH.MOH@ontario.ca.
For compliance questions regarding Critical Incident Reporting, please contact the Centralized Intake, Assessment and Triage Team (CIATT) at:
Email: CIATTgeneral.MOH@ontario.ca
Phone: Local: 905-546-8295 or Toll Free: 1-855-819-0879
Hours of operation for CIATT Phone-line are from 8:30-16:30, Monday to Friday.